Complain Letter

1 Mawar Street
Losari, Jakarta 52255

march 15, 2015

Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Setia Mekar Bekasi 45121

Dear Sir or Madam,

I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik  on your Boutique which I ordered by phone on September 11. I received the order on September 14.  When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the  amount of Batik whcih  left  your Butique stock.

To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.

I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.

Sincerely,
Signature

Andi Setiawan

Sumber : http://www.belajarbahasainggris.us/2012/02/contoh-complaint-letter-surat-pengaduan.html

Contoh letter of order

CONTOH LETTER OF ORDER

November 15, 2011

PT. Aneka Buku        

Rawamangun, East Jakarta 98793

Subject: Book order

Dear Sir or Madam,

First, i get information your product from brochure when i attach with this letter. Would you please ship that following item from your brochure dated August 23, 2011

This adeventure book with title “Indra Anak Petualang”. Authoir Ahmad Gumelar. Publisher Wahyu Andi Ltd.

At the best price of that book Rp. 25000 with the discount 10%.

We shall appreciate you to send the book immediately to Jl. Raya Kalimatang 17821, number 27 west Bekasi. Payment will be made when the book has been received.

Yours faithfully,

Asep Taufik

Enc: Brochure dated August 23, 2011

Sumber : http://azwarrangkuti.blogspot.com/2012/12/order-letter.html

Contoh Surat Bisnis

PT JAYA SELALU

Jl. Tanjung Barat No. 12 Phone. (0265) 354612

Tasikmalaya 46123

Tasikmalaya, March 10th, 2011

to

Designation. General Manager Affair

PT MAJU TERUS

Jl. Malioboro 23

Tasikmalaya

Dear Sirs,

Through this letter, let us introduce our company to you. Our company named PT Jaya Selalu is engaged in the distributor of office stationery.

According to the information we collect, PT MAJU TERUS is a property company that is growing rapidly and will open again some marketing office in Tasikmalaya. In this connection, let us offer some of stationery products that we market. Together with this letter we attach a list of items and their respective prices.

If your company needs our services, then simply contact us via telephone numbers (0265) 35412 and we'll deliver the goods directly to the site. Further, we will send you an invoice each end of the month for transactions occurring in the corresponding month. We will give special discount if accumulated purchase within one month of more than Rp 2.000.000, - (two million rupiah).

We hope that this offer can proceed in a form of cooperation that benefits both parties. If Mr interested, we are ready to make presentations and conduct further discussed.

Thus we submit the offer letter, delivered thank you for your attention.

Sincerely,

PT JAYA SELALU

Windi Sondari

Marketing Manager

  sumber :

http://casum25.blogspot.com/2013/09/contoh-surat-bisnis-bahasa-inggris_30.html