1 Mawar Street
Losari, Jakarta 52255
march 15, 2015
Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Setia Mekar Bekasi 45121
Dear Sir or Madam,
I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik on your Boutique which I ordered by phone on September 11. I received the order on September 14. When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the amount of Batik whcih left your Butique stock.
Losari, Jakarta 52255
march 15, 2015
Customer Service
Batik Trusmi
15 Kibuyut Trusmi Street
Kel. Kesenden, Kec. Setia Mekar Bekasi 45121
Dear Sir or Madam,
I have ordered 12 packs consist of 12 clothes of new modeled Trusmi Batik on your Boutique which I ordered by phone on September 11. I received the order on September 14. When I received those packs of Batik, there was one packs missing. I only got 11 packs of 12 packs that I ordered. To know whether there was one pack missing, you can check the amount of Batik whcih left your Butique stock.
To resolve that problem, I would like you to send me one pack of modeled Trusmi Batik like I ordered before. Or if the pack of modeled Tursmi batik which I ordered had been ordered by somebody else, I hope you give me back the money for the amount charge of the Tursmi Batik pack.
I have been your costumer for long time, and you know it as well. This the first time I get the problem like this relate to your service. If you need to contact me, you can call me at 08743258234.
Sincerely,
Signature
Andi Setiawan
Sumber : http://www.belajarbahasainggris.us/2012/02/contoh-complaint-letter-surat-pengaduan.html
